Need help? Talk to an expert : +1 (855) 982-2835

SIGN IN  |  FR

SUPPORT

Get the support you and your team need for a worry-free monitoring experience.

EMERGENCY SUPPORT 24/7

In less than 60 minutes, get assistance in case of emergency. Our team is available 24/7/365 to help you.

MEET OUR BILINGUAL TEAM

ATEK is a Quebec company located on the island of Montreal near the majority of its customers. We offer support in French and English.
 
– Telephone
– E-mail
– Ticket

OUR TICKET SYSTEM

Get help with any issues with ATEK solutions. As soon as a ticket is opened, our technical team intervenes within a few hours. Oversee the resolution of the ticket and stay informed of the actions taken by our team.

ON-SITE AND REMOTE SUPPORT

Take action with a trusted team that will help you by simplifying the monitoring of your equipment and installations.

– Installation in person
– Calibration
– Updates
– IT issues

UNLIMITED TRAINING

We offer personalized training, adapted to your needs and your schedule. An expert is available to train all of your team members online, live.

ONLINE DOCUMENTATION

Obtain all the essential documentation for use of our solutions, in addition to the technical sheets of our various products, from the ATEK Platform.

MONITOR WHAT MATTERS THE MOST

Subscribe to our email newsletter and learn how your organization can implement loss prevention, maintain compliance, and more.