Privacy Policy
ATEK ("ATEK") is committed to protecting your privacy. This Privacy Statement describes our practices regarding the Technical Data and Personal Data (as defined below) that we collect from users of our websites, including, but not limited to, users of ATEK products (the "Products") or services (the "Services"), including services provided in connection with our websites.
User Consent
By submitting, uploading, or making available Technical Data or Personal Data through our websites, Products, or Services, you agree to the terms of this Privacy Statement and consent to the processing of your Technical Data and Personal Data in accordance with this Privacy Statement. Your Personal Data may be processed in the country where it was collected and in other countries, including Canada, where the laws regarding Personal Data processing may be less strict than those in your country.
Note on Children
We do not intentionally collect Personal Data from visitors or users under the age of 13.
Types of Data We Collect
ATEK collects Personal Data and Anonymous Data when you visit our websites, send us information or communications, and/or when you download, register to use, or use any of our Products or Services. "Personal Data" refers to data that identifies or can contact a person, such as your name, address, phone number, and email address, as well as any other non-public information about you associated with or linked to such data. "Anonymous Data" refers to data about you that is not associated with or linked to your Personal Data; Anonymous Data does not allow for the identification of individual persons.
Personal Data You Provide to Us
We collect Personal Data, such as your first and last name, email and postal addresses, phone number, job title, company name, and password when you purchase or register to use our Products or Services, create an account on our websites, sign up to receive information, or for support forums. Additionally, we collect Personal Data, including your credit card number or account information, when you purchase or register to use our Products or Services, or create an account on our websites. We also retain information on your behalf, such as the Personal Data described above and any correspondence or postings on forums. If you provide us with feedback or contact us via email (e.g., in response to a job offer posted on our websites), we will collect your name and email address, as well as any other content included in the email, to respond to you, and any information you submit to us, such as a resume.
Personal Data Collected via Technology
To make our websites, Products, and Services more useful, our servers (which may be hosted by a third-party service provider) collect Personal Data, such as browser type, operating system, Internet Protocol (IP) address, domain name, and/or a date/time of your visit. We may also use cookies and navigation data like Uniform Resource Locators (URLs) to gather information regarding the date and time of your visit and the solutions and information you searched and viewed. We automatically collect this Personal Data and store it in log files each time you visit our websites or access your account on our network.
Personal Data Collected from Third Parties
We may receive Personal Data about you from other sources, such as companies providing our Products or Services via a co-branded or privately labeled website, companies offering their products and/or services on our websites, or companies providing services (such as payment processing services) in connection with our websites. These companies may provide us with Personal Data, such as your name and email and postal addresses, to help us establish an account or process orders. We may add this information to the information we have already collected from you via our websites to improve the Products and Services we offer.
Use of Your Personal Data
In general, the Personal Data you submit to us is used either to respond to your requests or to help us serve you better. ATEK uses your Personal Data in the following ways: to facilitate the creation of and secure your account on our network; to identify you as a user in our system; to improve the administration of our websites, Products, and Services; to enhance the quality of your experience when you interact with our websites, Products, and Services; to send you a welcome email to verify ownership of the email address provided when your account was created; to send you administrative email notifications, such as security or support and maintenance advisories; to respond to your inquiries related to employment opportunities or other requests; to send promotional communications; to provide you with electronic newsletters or surveys; to send updates and special offers related to our Products and Services, and for other marketing purposes of ATEK or our partner companies.
Security of Your Technical and Personal Data
ATEK is committed to protecting the security of your Technical and Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Technical and Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your account information. Do not disclose your password to unauthorized people. Despite these measures, please be aware that ATEK cannot fully eliminate security risks associated with Technical and Personal Data, and mistakes and security breaches may occur.
Changes to this Privacy Statement
This Privacy Statement is subject to occasional revisions, and if we make any substantial changes in the way we use your Technical and Personal Data, we will notify you by sending you an email to the last email address you provided us or by prominently posting notice of the changes on our websites. The changes will be effective as of the date of their posting. Please note that you are responsible for updating your Personal Data to provide us with your most current email address. In the event that the last email address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice.
Your Choices Regarding Your Personal Data
We offer you choices regarding the collection, use, and sharing of your Personal Data. We will periodically send you free newsletters and emails that directly promote the use of our site or the purchase of our Products or Services, and may contain advertisements from third parties. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us, and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive or by contacting us directly. If you decide to opt out of future communications, we may share your email address with third parties to ensure that you do not receive further communications from them. Despite your indicated email preferences, we may send you notices of any updates to this Privacy Policy or terms of use related to our Products, Services, or websites.
You may change any of your Personal Data in your account by editing your profile within the registration section of our websites. You may request the deletion of your account information, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain period, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete account information, it is deleted from the active database, but may remain in our archives.
Your California Privacy Rights
Our California-based customers may request and obtain from us, once a year and free of charge, certain information regarding the Personal Data (if any) we have disclosed to third parties for direct marketing purposes during the preceding calendar year. If applicable, this information would include a list of the categories of Personal Data shared and the names and addresses of all third parties with whom we shared information in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to: [privacy@atek.io].
Types of Technical Data We Collect
ATEK may collect Technical Data when our Products or Services are deployed on your servers or when you post, upload, or make data available through our Products, Services, or websites. "Technical Data" refers to chronological data that you post, upload, or make available on our Products, Services, and websites, data we collect about your application, system data (such as version data, configurations, etc.) about the environment in which your application runs, log files, and code samples for certain classes of errors, and other similar data relating to your application or use of our Products and Services.
Use of Your Technical Data
The Technical Data we collect is primarily used to display information to the account user. It is also used by ATEK staff to answer questions clients may have about their accounts and to develop and improve our Products and Services. ATEK may also aggregate Technical Data from multiple accounts and use that data to create and publish industry benchmarks or comparative performance metrics. Individual Technical Data collected by ATEK will not be identifiable in the aggregated data.
Disclosure of Your Technical Data
We may share your Technical Data with third parties to provide technical support or offer specific services. We may enter into agreements with third parties such as hosting companies or other service providers. These third parties may need access to the Technical Data we collect from our clients. Consequently, we may provide your Technical Data to such third parties on a confidential basis to help provide customer support. As we do not control these companies' privacy practices, you should read and understand their privacy policies.
ATEK may disclose Technical Data if it believes in good faith that such disclosure is necessary to (a) comply with applicable laws or respond to subpoenas or warrants served on ATEK; or (b) protect or defend the rights or property of ATEK or users of our Products or Services.
Security of Your Technical and Personal Data
ATEK is committed to protecting the security of your Technical and Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Technical and Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your account information. Do not disclose your password to unauthorized people. Despite these measures, please be aware that ATEK cannot fully eliminate security risks associated with Technical and Personal Data, and mistakes and security breaches may occur.
Contact Information
ATEK welcomes your comments or questions regarding this Privacy Statement. Please email us at legal@atek.io or contact us at the following address:
ATEK Attn: Legal Department
240-5490 Boul. Thimens,
St-Laurent, QC H4R 2K9,
Canada
Changes to this Privacy Statement
This Privacy Statement is subject to occasional revisions, and if we make any substantial changes in the way we use your Technical and Personal Data, we will notify you by sending you an email to the last email address you provided us or by prominently posting notice of the changes on our websites. The substantial changes to this Privacy Statement will be effective upon posting or, if we notify you by email, on the date specified in the message. These changes will immediately be effective for new users of our websites, Products, or Services. Please note that it is your responsibility to update your Personal Data to provide us with your most current email address. If the last email address you provided us is not valid or for any reason is not capable of delivering to you the notice described above, the dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Statement may affect our use of the Technical or Personal Data you provided us before our notification of the changes. If you do not wish to permit changes in our use of your Technical or Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of our websites, Products, or Services following notice of these changes will indicate your acknowledgment of such changes and your agreement to be bound by the terms and conditions of such changes.