Case Study: Automated Monitoring in Retail Pharmacies

Automated Monitoring in Retail Pharmacies: How ATEK Secures Refrigerated Inventory and Simplifies Regulatory Compliance

CONTEXT & CHALLENGES

In retail pharmacies, refrigerated medications are taking up more space and represent growing value — sometimes exceeding $100,000 in inventory. Ensuring constant temperature stability is therefore critical for both safety and compliance.

Manual monitoring, done twice daily on paper, was time-consuming, unreliable, and ineffective outside of business hours. Existing market solutions were often complex, poorly integrated, and not adapted to day-to-day realities. A simple, reliable, and proactive alternative was urgently needed.

To address growing safety and compliance needs in retail pharmacies, a team turned to ATEK for a reliable, scalable, and easy-to-use solution. Understanding the critical challenges of preserving refrigerated medications, the ATEK team quickly deployed a complete monitoring system — including sensor installation, custom alert configuration, and tailored support: ensuring both inventory protection and peace of mind for pharmacy staff.

ATEK'S SOLUTION

• Scalable installation of temperature sensors, now monitoring four refrigerators in the facility.
  
• Cloud-based platform enabling real-time temperature monitoring and personalized alerts in case of deviation.
  
• Automated compliance reporting, eliminating manual data entry.
• Full-service deployment, including installation, staff training, and 24/7 bilingual technical support.
• Customized alert protocol configuration, including temporary redirections during vacation periods.

RESULTS

• Peace of mind: With real-time alerts and a reliable system, the team can focus on daily operations without fearing cold chain failures.
  
  
• No more manual tasks: Daily paper-based temperature logs are a thing of the past — everything is now fully automated.
  
  
• Faster response: The system enabled quick action during power outages, preventing the loss of thousands of dollars in inventory.
  
  
• Simplified compliance: Regulatory reports are automatically generated, making inspections easier to manage.
  
  
• Quick return on investment: A single alert was enough to fully justify the cost of the solution.

« As soon as we installed the system, I fel t complete peace of mind. I t ’s simple, reliable, and the service is outstanding. Every pharmacy should have a system like ATEK. »

— Alex Caron, pharmacy owner

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