Case Studies

Case Study: How ATEK's Monitoring System Ensures Cold Chain Safety in ULT Freezers

Maria Eslava
Maria Eslava
ATEK Team
Case Study: How ATEK's Monitoring System Ensures Cold Chain Safety in ULT Freezers

A university research laboratory specializing in molecular biology and biochemistry faced a devastating equipment failure that would change their approach to environmental monitoring forever.

The Challenge

During a long weekend, a freezer malfunction destroyed nearly $50,000 worth of research materials-representing years of scientific work. Despite having a Building Automation System (BAS) in place, the facility couldn’t receive timely alerts about temperature deviations.

The lab urgently needed a dependable, autonomous monitoring solution to prevent future losses.

Client Profile

The institution is a university-based research laboratory focused on protein purification and crystallization. These activities require storing extremely sensitive biological materials in ultra-stable, tightly controlled environments to maintain research integrity.

The Lab Manager oversees equipment performance and environmental monitoring, managing freezer operations, ensuring sample safety, and implementing preventive measures against temperature-related risks.

ATEK’s Solution

We deployed a comprehensive monitoring system that included:

  • Temperature sensors installed on all –30°C and –80°C freezers
  • Cloud-based platform enabling real-time monitoring with custom alerts
  • Tailored threshold configuration with secure remote access
  • Automated compliance reporting eliminating manual data management
  • Complete service deployment including installation, training, and 24/7 bilingual support

Given the urgency of the situation, ATEK activated emergency protocols and completed installation within two weeks.

Results

Since implementing ATEK’s monitoring system:

  • No further research material losses have occurred
  • Teams now respond proactively to early system failure indicators
  • The solution provides continuous assurance for research teams
  • Improved operational clarity with better alarm access and recordings

Client Testimonial

“ATEK has provided an essential layer of protection for our research materials. Real-time monitoring and proactive alerts allow us to manage our equipment effectively and avoid costly losses.”

  • Melissa Valente-Paterno, M.Sc., Laboratory Technician, McGill University

Is your research facility at risk? Contact ATEK to learn how our monitoring solutions can protect your valuable samples and equipment.

💡 Did you know?

Peace of Mind for Your Critical Assets

ATEK's automated monitoring saved hundreds of thousands of vaccine doses during COVID-19 by providing complete temperature history - turning 'discard everything' into 'assess and decide.'

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Maria Eslava

Maria Eslava

ATEK Team

Expert in environmental monitoring, regulatory compliance, and cold chain management for pharmaceutical and healthcare industries. Passionate about helping organizations achieve compliance while streamlining their operations.

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