Case Studies

Case Study: Securing Multi-Site Clinical Trials at CIC Canada

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ATEK Team
ATEK Team
5 min read
Case Study: Securing Multi-Site Clinical Trials at CIC Canada

In clinical research, the integrity of an investigational product comes down to a few degrees. Centres d’investigation clinique Canada (CIC Canada) runs more than 30 concurrent studies at one site alone - and was still checking its refrigerators, freezers and storage areas by hand.

With ATEK, monitoring became continuous, centralized across three sites, and inspection-ready at all times. Since installation: zero product loss tied to environmental conditions.

3
sites on a single platform
30+
studies running at one site
0
product losses since installation
−80 °C
coverage down to ULT freezers

The Client: A Private Clinical Research Network

Centres d'investigation clinique Canada logo
CIC Canada
Trois-Rivières · Joliette · Montreal

CIC Canada is a network of private clinical research centres based in Quebec, with sites in Trois-Rivières (CIC Mauricie), Joliette (CIC Joliette) and Montreal (CIC Saint-Laurent).

Working with pharmaceutical and biotech sponsors, they run Phase II to IV clinical trials. Their mission combines scientific expertise, operational rigour and closeness to patients to accelerate the development of new therapies.

The Challenge: The Risk Lands When Nobody Is On Site

Study volume keeps growing, and with it the exposure created by manual environmental checks. A single deviation is expensive:

  • Costly product loss - investigational drugs and irreplaceable biological samples.
  • Enrolment delays - a study on hold is a sponsor timeline slipping.
  • Full invalidation of study data - the worst-case outcome for a research site.

Temperature excursions were a particular exposure during periods with no staff on site: nights, weekends and holidays.

Selection criteria. Good Clinical Practice (GCP/BPC) compliance, proactive alerts, multi-site access through a cloud platform, and responsive technical support.

The ATEK Solution

ATEK supported CIC from the planning and sensor-selection phase onward, then deployed monitoring across every critical unit in their pharmacies and laboratories.

  • Cloud platform with real-time visualization and multi-recipient alerts
  • Configurable pre-alarms that catch a failing unit before the excursion
  • An intuitive interface, accessible remotely, with no complex training
  • Automated reports aligned with regulatory inspection requirements
  • Staff training and ongoing technical assistance
  • Secure, centralized archiving of all monitoring data

What We Monitor

Refrigerators
Investigational products and samples, in pharmacy and lab alike.
−80 °C freezers
Ultra-low temperature monitoring with pre-alarms and battery backup.
Ambient temperature
Storage areas across the pharmacies and laboratories.
Continuous temperature monitoring and audits are extremely simple with ATEK, which lets us make sure the temperatures of all our investigational products stay within normal limits at all times. The sensors have battery backup power and can even warn us of a power outage, so we can optimize the use of our batteries and generators.
Pierre-Alexandre Ménard
Pierre-Alexandre Ménard
CEO, CIC Canada

The Results

  • Zero product loss tied to environmental conditions since installation
  • Several hours saved every week on monitoring and report generation
  • Faster response to anomalies through a clear, easy-to-use system
  • Greater sponsor and partner confidence in their operational capability
  • Documented improvement in compliance during inspections

With ATEK, CIC Canada has not only strengthened the safety and integrity of its research products - it has gained efficiency and peace of mind running clinical studies across multiple sites.

Compliance: Audit-Ready Always

Good Clinical Practice requires documented proof of storage conditions. The ATEK platform delivers continuous, timestamped traceability, automated reports and secure archiving - inspection documentation is ready without a last-minute scramble.

Sensors carry battery backup and flag power outages, so the team can prioritize generator capacity during an emergency.

Who This Is For

Clinical research sites
Running multiple studies and sponsors in parallel.
Research pharmacies
Accountable for investigational product storage.
Quality leads and CROs
Who must demonstrate GCP compliance at audit.

Running studies across more than one site? Talk to ATEK about continuous monitoring that is inspection-ready by default, or estimate your savings first.

💡 Did you know?

Peace of Mind for Your Critical Assets

ATEK's automated monitoring saved hundreds of thousands of vaccine doses during COVID-19 by providing complete temperature history - turning 'discard everything' into 'assess and decide.'

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ATEK Team

ATEK Team

Expert in environmental monitoring, regulatory compliance, and cold chain management for pharmaceutical and healthcare industries. Passionate about helping organizations achieve compliance while streamlining their operations.

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